Returns, exchanges and defective/damaged products:
Why do you scan ID’s and what do you do with private information?
All ID’s are scanned and checked to ensure accuracy. Private information is not gathered through this process and ID information, once validated, is deleted.
Can I make changes or cancel my order after I place it online?
You may cancel your order once it is placed. If you need to make changes to your order, please come to the store and we can help with any adjustments needed. You can also cancel your order and replace it with your changes.
What are the purchase limits for in-state, out of state and international buyers?
Can I purchase cannabis if I am from out of state or out of country?
Yes. you can purchase as long as you are 21 or over and have a valid ID. You will have purchase limits though. See purchase limits for more information.
Why are your prices higher than other dispensaries?
Listed prices included taxes and fees so you will see all aspects of the cost up front, this allows guests to be prepared.
Do you offer a loyalty program?
Yes! Refer to our loyalty FAQ section below or go to our loyalty program page here on our website.
Do you Deliver?
Sorry. Not at this time.
Can I purchase cannabis products without a medical card?
Yes. Illinois offers recreational sales to adults over 21 years old.
How do I purchase or place an order?
At Lyfe, we make purchasing easy with options depending on your desire to shop online or in-store, make a quick pick up or sit down with a consultant to learn about the best products for you. Visit our store and shop on our convenient in-store terminals, visit with a staff member (on our sales floor […]
